Shipping policy

At Daoteaharmony, we are committed to providing our customers with a seamless and efficient shopping experience. Our shipping policy is designed to ensure your orders are processed and shipped promptly. We aim to ship everything within 24 hours of receiving payment for your purchase. Please read the following information to understand our shipping process:

Order Processing:

Orders are typically processed and packaged within 24 hours of receiving payment, excluding weekends and holidays.
If your order is placed during the weekend or on a holiday, it will be processed on the next business day.

Shipping Methods:

We partner with reliable carriers to ensure your orders are delivered in a timely and secure manner.

Shipping Costs:

Orders under $100，$9.99 shipping fee per address. Orders over $100，free shipping.

Tracking Your Order:

Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment and estimate the expected delivery date.

Delivery Times:

Delivery times may vary depending on your location, chosen shipping method, and carrier service. Estimated delivery times will be provided during the checkout process.
Please note that unforeseen circumstances, such as weather or carrier delays, may impact delivery times. We appreciate your understanding in such cases.

International Shipping:

We currently ship our products to the following regions: UK, France, Germany, Italy, Saudi Arabia, UAE, Qatar, Bahrain, Japan. Please be aware that customs duties, taxes, and import fees may apply. These fees are the responsibility of the recipient and are not included in the shipping cost.

Order Changes and Cancellations:

If you need to make changes to your order or cancel it after payment, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order is shipped, it cannot be modified or canceled.

Returns and Exchanges:

For information on returns and exchanges, please refer to our Refund Policy.

At Daoteaharmony, we value your satisfaction and strive to provide exceptional service. If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you.

Thank you for choosing Daoteaharmony for your tailored living needs. We appreciate your support and trust in our products and services.